Privacy Policy

Last Updated: October 2026

This Privacy Policy describes how Find Your Length collects, uses, and shares information when you use our app, Find Your Length (the "App"), including versions distributed via the Microsoft Store and Google Play Store.

1. Information We Collect

• Automatically Collected Information: When you use the App to stream video or audio, our servers may automatically log standard web browser data. This includes your IP address, browser type, operating system, and the specific media pages or streams viewed.
• Storage Technologies: The App utilises local browser storage (Cookies, localStorage, and IndexedDB) strictly to cache media preferences, maintain your playback settings, and ensure offline functionality. We do not use these technologies to track you across third-party websites.
• Payment and Transaction Information: The App allows users to make purchases processed securely by our third-party payment processor, Stripe. During checkout, Stripe may collect personal identifiers (such as your name and email address) and financial information necessary to complete the transaction and issue receipts.

2. How We Use Your Information

We use the data collected strictly to:

• Provide, maintain, and optimise the App's media streaming functionalities.
• Process payments securely, prevent fraudulent transactions, and manage billing history via Stripe.
• Monitor server performance and ensure smooth audio and video playback.
• Respond directly to customer support requests sent to our contact email.

3. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We share information with trusted third parties strictly necessary to operate the App:

• Stripe: Personal and financial data inputted during checkout is securely transmitted directly to Stripe to process payments and handle financial compliance.
• Cloud Hosting: We share server log information with our secure cloud hosting infrastructure provider strictly necessary to host and deliver the App's media streams.
• Legal Requirements: We may share data when explicitly required by law or valid legal processes.

4. Your Rights and Data Deletion Requests

Because the App does not require user accounts or registrations, we do not store persistent personal profiles or tracking databases on our servers. Server logs are automatically purged on a regular operational schedule.

However, transaction and billing data (such as emails associated with purchases) may be securely retained by Stripe for accounting and fraud prevention. If you wish to request the deletion of your payment records or purchase history, please contact us at info@findyourlength.com. We will process your request in coordination with our payment provider in accordance with applicable privacy laws.

5. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: info@findyourlength.com